These Terms and Conditions (“Terms”) govern the provision of services by DayBuild Websites Ltd (“the Company”, “we”, “us”, “our”) to the Client (“you”, “your”).
By instructing us to provide services, you agree to be bound by these Terms.
3.1 The Company will provide services as agreed in writing or via booking.
3.2 Any services outside the agreed Scope of Work will be chargeable.
3.3 Estimated completion times are indicative only and not guaranteed.
4.1 A DayBuild® Website is intended to be built within a working day (typically up to 8 hours).
4.2 Full completion within that timeframe is not guaranteed.
4.3 Certain elements are excluded unless agreed separately, including but not limited to:
5.1 We may use third-party providers (e.g. hosting, domains, plugins).
5.2 We are not responsible for failures, downtime, or changes to third-party services.
6.1 You are responsible for supplying accurate and lawful content.
6.2 You warrant that you have the right to use all materials provided.
6.3 You are responsible for maintaining backups unless explicitly agreed otherwise.
7.1 Payment is due upon invoice unless otherwise agreed.
7.2 Deposits are non-refundable.
7.3 Full payment is required prior to GoLive unless agreed otherwise.
7.4 Failure to pay may result in suspension or termination of services.
7.5 We reserve the right to charge interest on overdue invoices under the Late Payment of Commercial Debts (Interest) Act 1998.
8.1 Hosting and domains are billed monthly or annually in advance.
8.2 Services renew automatically unless cancelled with at least 60 days’ notice.
8.3 No refunds are provided for unused periods.
8.4 Non-payment may result in suspension or termination of services.
9.1 Website build bookings may be cancelled with at least 24 hours’ notice.
9.2 Late cancellations may incur a £25 fee.
9.3 We reserve discretion in exceptional circumstances.
10.1 A Support Ticket constitutes instruction to proceed with work.
10.2 Work is billed either per-minute or per-hour at current rates.
10.3 Minimum chargeable time applies.
10.4 Additional approval will be sought for larger tasks where practicable.
11.1 You retain ownership of content you supply.
11.2 You grant us a licence to use such content to perform the Services.
11.3 We retain ownership of our methodologies, designs, and code unless otherwise agreed.
12.1 We process personal data in accordance with the UK GDPR and Data Protection Act 2018.
12.2 Both parties agree to keep confidential information secure and not disclose it unlawfully.
13.1 We may store credentials securely for operational purposes.
13.2 You may request deletion of stored credentials at any time.
13.3 We are not liable for breaches outside our reasonable control.
14.1 Websites are built to function on commonly used modern browsers.
14.2 Compatibility with future browser versions is not guaranteed.
15.1 We may use AI tools (including ChatGPT) to assist with content creation.
15.2 You are responsible for reviewing and approving all content prior to publication.
16.1 Nothing in these Terms excludes liability for:
16.2 Subject to clause 16.1, we shall not be liable for:
16.3 Our total liability shall not exceed the total fees paid for the Services giving rise to the claim.
17.1 We do not guarantee search engine rankings or performance.
17.2 Any SEO advice or work is provided on a best-efforts basis only.
18.1 Either party may terminate services by providing notice either verbally or in writing (including by email).
18.2 Where notice is given verbally, the Company reserves the right to request written or email confirmation for record-keeping purposes.
18.3 Termination shall only be deemed effective once notice has been acknowledged by the Company.
18.4 All outstanding fees remain payable upon termination.
18.5 The Client remains responsible for backing up all data, including websites, databases, and email accounts prior to termination.
We shall not be liable for delays or failure caused by events beyond our reasonable control.
We reserve the right to refuse work where:
These Terms are governed by the laws of England and Wales, and disputes shall be subject to the exclusive jurisdiction of the English courts.
22.1 If any provision is found invalid, the remainder shall remain enforceable.
22.2 These Terms constitute the entire agreement between the parties.
