Website Privacy Statement

“DayBuild® Websites Ltd”

Page Last Updated: Mar 9, 2026 @ 5:01 PM

 

1. Introduction

This Privacy Policy explains how DayBuild Websites Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data in accordance with applicable data protection laws, including:

  • UK GDPR

  • Data Protection Act 2018


2. Data Controller

DayBuild Websites Ltd is the data controller responsible for your personal data.

We are registered with the
Information Commissioner's Office (ICO).

Contact

📧 hello@daybuild.website


3. Personal Data We Collect

We may collect:

  • Name and contact details (email, phone number, address)

  • Business information (where applicable)

  • Billing and payment details

  • Communications and correspondence

  • Website and account credentials (where required)

Failure to provide required data may affect our ability to deliver services.


4. Lawful Basis for Processing

We process personal data under:

  • Contract – to deliver services

  • Legal obligation – including HMRC compliance

  • Legitimate interests – responding to enquiries and business development

  • Consent – where required (e.g. cookies, marketing)


5. How We Use Your Data

We use personal data to:

  • Respond to enquiries

  • Provide services

  • Manage contracts and billing

  • Maintain records

  • Improve our services


6. Data Protection Principles

We process data in accordance with UK GDPR principles:

  • Lawful, fair, transparent

  • Limited to purpose

  • Accurate and up to date

  • Stored only as long as necessary

  • Securely processed


7. Data Security & Confidentiality

We implement appropriate safeguards including:

  • Secure systems and restricted access

  • Password protection and encryption where appropriate

  • Staff confidentiality obligations


8. Sharing Your Data

We only share data where necessary with:

  • HM Revenue and Customs (HMRC)

  • Our appointed accountants

  • Hosting and infrastructure providers (e.g. 20i)

  • Payment providers (e.g. Stripe, GoCardless)

  • Accounting platform: Xero

  • Professional advisers and consultants

  • Legal or regulatory authorities where required


9. International Transfers

Where data is processed outside the UK, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions

  • Standard contractual clauses

  • Use of reputable providers with strong security frameworks


10. Data Storage Systems

We operate a primarily paperless environment. Data may be stored using:

  • Microsoft OneDrive
  • iCloud (including secure password storage and document access)
  • Xero
  • tawk.to (for website chat, support communications, and visitor interaction)
  • Internal systems and devices

Hosting and server infrastructure providers

Where cloud services are used, we ensure appropriate safeguards are in place to protect personal data.


11. Data Retention

We retain data only as necessary:

  • General enquiries: up to 12 months

  • Contract data: duration + 10 years

  • Financial records: 6 years (HMRC requirement)

  • Contact records: until no longer required or deletion requested

We may retain data longer where legally required or justified.

At the end of the retention period, data will be securely deleted, anonymised, or archived.


12. Your Rights

You have rights under UK GDPR including:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

You may also complain to the
Information Commissioner's Office


13. Cookies

We use cookies and obtain consent for non-essential cookies.
See our separate Cookie Policy.


14. Third-Party Links

We are not responsible for third-party websites or their privacy practices.


15. Data Breaches

In the event of a data breach, we will:

  • Investigate and mitigate

  • Notify affected individuals where required

  • Report to the ICO where legally necessary


16. Updates

We may update this policy from time to time. The latest version will always be published on our website.


17. Contact

For any privacy-related queries or requests:
📧 hello@daybuild.website

We may require proof of identity before responding.

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